Cookie statement

1. WHAT IS OUR VISION ON PRIVACY?

Your satisfaction and trust in PANGAEA Digital Agency is very important to us. That is why we have established a privacy and security policy for customer data that describes how we use your personal data. The most important rules that apply are based on seven principles.

2. HOW DO WE APPLY THIS POLICY TO OUR SERVICES?

Personal data: all information that is collected and recorded in a way that allows you to be personally identified as a natural person. This can be directly, for example with your name, or indirectly via your telephone number. Before you provide us with this information, we advise you to read this information first. This privacy and security policy for customer data is part of the terms and conditions that apply to our services. 

3. WHAT ARE OUR SEVEN PRINCIPLES FOR PROTECTING YOUR PERSONAL DATA?

The seven principles below apply within PANGAEA Digital Agency.

1. Openness: when collecting and processing your personal data, we communicate all information to you and inform you about the purpose and recipients of the data.

2. Relevance: we only collect and process your personal data for the purposes described in this policy.

3. Necessity: we only collect personal data that is necessary for the processing of that data. We take all reasonable measures to ensure that the personal data we hold is accurate.

4. Storage: we store your personal data for no longer than is necessary for the processing of this data in accordance with the provisions of the law.

5. Access, correction, and objection: You may view, change, correct, or delete your personal data. You may also object to the use of your personal data, in particular to prevent you from receiving advertising and marketing information. The details of the department you can contact are shown below (see “13. How do you access or view...?”).

6. Confidentiality and security: we ensure that reasonable technical and organizational measures are in place to protect your personal data against misuse, unlawful loss, or unauthorized use, disclosure, or access.

7. Sharing and international transfer: We may share your personal data within the PANGAEA Digital Agency group or with third parties (such as commercial partners and/or service providers), solely for the purposes of this policy. We take appropriate measures to ensure the security of such data when sharing and transferring it.

For any questions regarding the seven principles of PANGAEA Digital Agency's customer data privacy and security policy, please contact the department responsible for the protection of personal data. Read more here: “13. How do you access or view...?”

4. WHAT PERSONAL DATA DO WE PROCESS?

We need certain information from you, such as when you request information or visit our websites. In these cases, we process data. We also use third parties who receive certain personal data and process it on behalf of PANGAEA Digital Agency. This happens, for example, when sending your confirmation, sending brochures and mailings, sending personal offers, or processing a survey that you receive from us after going live. 

Below you can read more about what data we process and what we do with it.

a. Contact details (name, telephone number, and email address)

We may need to contact you. We will call you if we have any questions and may send you a message, for example.

You will also receive newsletters by email if you have subscribed to them. If you would prefer not to receive newsletters and offers, you can easily unsubscribe by sending an email to support@pangaea.nl.

b. IP addresses

On the internet, we, or third parties acting on our behalf, may look at your IP address. We remember your preferences so we can provide you with appropriate advice. This can also be used for fraud protection.

5. WHEN IS YOUR PERSONAL DATA COLLECTED?

...